Anne Green - offering a Knowledge Asset at

Anne Green

country: Spain

gender: female

age: 48

current activity: teacher/academic

description of Teacher:
I started up the first training department in an airline and taught for 10 years in all aspects of reservations and airport related work. I worked in a school for 2 years teaching English as a second language. I now work at home teaching English as a second language.

Teacher's qualifications:
Profile: More than 30 years secretarial experience, mostly with airlines. Starting as a Secretary, moved on to the reservations department where I started up the training department and became the Training Manager. I then went on to have my own small secretarial business; then I moved to Spain, worked in a Spanish school which teaches English and I am now a TEFL English Teacher.

Work History:-

Feb 2007-present Teaching private English lessons from home.

Oct 2004-present AG Crafts.
Spain

I am working from home making the following items and selling them in the local shops:-

• Greeting Cards.
• Invitations.
• Gift Tags.
• Bookmarks.
• Door Hangars.
• Certificates.

Sep 2002-Jun 2004 Teacher’s Assistant
Spain

In this position I:-

• Ran a computer training course for the children.
• Assisted the teacher with her day to day running of the classroom.
• Organised her stationery, books, paperwork.
• Organised the craft supplies required for the topics.
• Checked the children's diaries daily.
• Took the children to the bathroom.
• Helped the children in the dining room.
• Monitored the children in the playground at recreation times.

Aug 1999-Sep 2002 I worked in a school helping out when staff were sick.

Feb 1994-Aug 1999 A.G. Secretarial Services
Scotland

I started my own company working from home offering the following services:-

• Typing.
• Fax (sending and receiving).
• Telephone answering.
• Telephone marketing/sales.
• Photocopying.

May 1988-Feb 1994 Training Manager
Loganair Ltd
Glasgow Airport

In this position I started the company's first ever training department for reservations, fares, ticketing, telephone sales, airport ticket and check in desks. Compiling and typing all the training manuals and courses. I trained all existing staff throughout the company and all new staff members.

I was responsible for teaching the following:-

• Induction course (introduction to the Company and their routes, airline jargon.
• Operation of the computerised reservation system.
• Telephone sales.
• Writing and later printing of travel tickets.
• IATA Fares I and II.
• Automated check in system.

As the Training Manager I was second in charge of the Reservations department and some of the company's airport ticket desks. In total over 200 staff. My duties included assisting the manager as follows:-

• Interviewing new staff.
• Staff assessment interviews.
• The day to day running of the office.
• Attending middle management meetings.

I was acting Reservations Manager for six months due to maternity leave.

I was the member of staff chosen to study a new computerised reservations system to ascertain if it would be suitable for the company.

Oct 1984-May 1988 Reservations Supervisor
Loganair Ltd
Glasgow Airport

I was responsible for the following:-

• Supervising the reservations staff ensuring that calls were being answered
immediately and in the correct manner.
• Writing travel tickets.
• Liaising with the operations department.
• Control of schedule changes.
• Mailing company literature to the general public.

Jan 1982-Oct 1984 Reservations Agent
Loganair Ltd
Glasgow Airport

I was responsible for the following:-

• Taking telephone calls for seat reservations and customer service enquiries from the
general public, businesses and travel agents.
• Making computerised seat reservations.
• Writing airline tickets to be mailed.
• Working on the airport ticket desk.

Jun 1981-Jan 1982 Secretary to the Marketing Manager
Loganair Ltd
Glasgow Airport

I was responsible for the following:-

• All secretarial requirements of the Marketing Manager.
• Attending Trade Fairs.

Apr 1979-Jun 1981 Secretary to the Personnel Manager
Loganair Ltd
Glasgow Airport

I was responsible for the following:-

• All secretarial requirements of the Personnel Manager.
• Organising Interviews.
• Initiating the paperwork for new employees.
• Informing new employees of the Company benefits.

Jun 1976-Apr 1979 Temporary Employment Agency Member
Paisley

I worked in numerous companies as a temporary employee in the following positions:-

• Secretary.
• Shorthand Typist.
• Telephonist/Receptionist.
• Clerkess.

EDUCATION

Aug 1971-Jun 1975 Camphill High School
Paisley

Certificates gained: English (B) & Mathematics (C)

Aug 1975-Jun 1976 Reid Kerr College
Paisley

Attended a Secretarial Course

SKILLS

I hold a TESL (Teaching English as a Second Language) Certificate.

I hold a certificate called Training the Trainer.

I speak conversational Spanish.

I am computer literate.

HOBBIES/INTERESTS

Travel, Cookery, Studying Spanish.

Teacher's preferred teaching style:
My teaching style is very informal, relaxed, enjoyable and interesting.

Anne Green offers the following Knowledge Assets

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TESL/TEFL English Teacher

with Anne Green

short description:
Native Teacher of English as a second/foreign language.

long description:
I am British and give English conversation and grammar lessons for all ages.
For business, to help you find work, for school or college, for travel/holidays, to enable you to help your child at school, to help you speak to an English speaking friend or simply as a hobby.

languages: English
duration: 1h 0m
fee: 10US$ (100lp)
payment: on satisfaction
delivery method: live online

more info | book

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