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French learning

tutoring & advice


 with Paowa Perezi






short description:
I can help French learners with their assignments
 
long description:
I can teach French and help French learners with their assignments. I'm a writer and I'm extremely fluent in French. I can't wait to start helping people.
 
level of difficulty:
all welcome
 
minimum class size:
1
 
availability:
all day.
 
fee comments:
$15 for one session and $55 for a course of 6 sessions.
 
 session structure




title:


type:

description:


duration:


French learning

live session

I can help French learners with their assignments


1h 0m














languages: French
fee: 15US$  (150lp)
payment: at booking
delivery method: live online and self-paced

Quick Help




United States


Paowa Perezi



description of :
I can teach French and help French learners with their assignments. I'm a writer and I'm extremely fluent in French. I can't wait to start helping people.
 
Teacher's qualifications:
Paowa Perezi
4116 N 64th st Omaha, Nebraska, 68104, United States 402-591-9600 Paowa2002@yahoo.fr

Professional Experience
Ebay/Paypal, La vista , Nebraska, United States
Fraud Prevention Agent / Resolution Agent, October 2006 - September 2008
• - Verify IP/VID location that access accts, review unusual acct activities, report suspicious activities - contact credit card companies, bank institution to verify acct activities. - Review clients' account to make sure that their account activities appear to be legitimate. This most of the time would imply that the clients will need to be contacted by phone. 60% of these clients were non English speaking clients but some were French and Spanish speaking clients. - Restrict accounts with fraudulent activities. - Make outbound calls to verify account activity with clients. - Respond to inbound calls and email inquiries; - Assist with Risk Operations related issues; - Research and resolve inquiries verbally, in writing, and on-line. - Create Service requests and route to appropriate queue to be worked. - Update and add notes that are necessary to ATTACK cases regarding limited access, protection services, and chargeback issues. - Answer emails for other Risk Operations queues in other departments, such as, Account Review, Protection Services, and Chargebacks.

Omni Hotels and Resorts

Omni reservations agent November 2009 – January 2011

This role is responsible for ensuring Omni Hotels guests receive the best service possible when booking with Omni Reservation Center and maximizing revenue generation for Omni Hotels and Resorts through timely and accurate information rates and information through the various distribution systems.
Responsible for Customers’ reservations Change Request
Provide support to Travel Agents, Sales Associates and hotels concerning database configuration, rates and property information.

Computer literacy with knowledge of PC based applications (i.e. spread sheets, database, and word processor).
High attention to detail with excellent customer service skills. Make reservations for French, English and Spanish speaking customers.
Support hotels by answering questions and problem solving.
Handle all Omni Reservation guest issues in a timely manner.

West Corporation, Omaha, Nebraska, United States
Pal Agent Interactive / Trilingual Transcriptionist, September 2008 – Present
- Transcribe English, Spanish and French utterances associated with speech recognition programs by listening for caller utterances, line noise, background noise, etc. ensuring 100% accuracy according to departmental policies and procedures and ensuring adherence with established deadlines; categorize, summarize, and provide insight into transcription data anomalies and trends.
- Assist Citimortgage agents that needs assistance to process phone calls related to their mortgage accounts.
- Receive inbound calls from agents working for Citimortgage Group and assist them with account inquiries.
- Troubleshoot technical issues that agents may have with West applications on their PC in English and in Spanish.

Education

Bachelor's degree in Business Administration , August 2000
(New Charter University San Francisco CA ) MBA in Management (In progress)
(Allied American University Laguna Hills CA ) AA in Information Systems ( In progress)

Additional Skills
- Excellent writing and communication skills.
- Fluent in French, Fluent in Spanish and in English. - Proficient in Microsoft office 2010.
- Type 65 words per minute.
- Has experience in transcribing data in English, in Spanish and in French.
- Handled Spanish and French calls at Omni hotels Reservation Center for more than a year.






 
's preferred teaching style:
My teaching style is very simple. The teaching sessions will be like friends having a conversation. I will answer all the teaching subject related questions and I will follow some steps in order to make it easy for learners to understand the subject and learn fast.
 



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