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Windows 7 Certification

training & business skills


 with David Boyd






short description:
Assist students in preparing to pass the Microsoft Windows 7 Enterprise Desktop Support Technician Certification Exam (70-685.)
 
long description:
Windows 7 Troublshooting,Resolving IP Connectivity Issues, Understanding Workgroups and Active Directory, Mobile Connectivity Problems, Startup Problems, Hardware Issues, Software Issues, Printer Problems, File Access Issues, Performance Issues, Troubleshooting Internet Explorer, and Rsolving Security Issues.
 
credits obtained:
n.a.
 
minimum class size:
1
 
availability:
M-F, 6P -10P, Sat, Sun, 10A -6P
 
fee comments:
$50 per section.
 
 session structure




title:


type:

description:


duration:


Windows 7 Certification

live session

Assist students in preparing to pass the Microsoft Windows 7 Enterprise Desktop Support Technician Certification Exam (70-685.)


1h 0m




total duration: 1h 0m over 1 session(s)
comments: 12 sections, at approx. 2 hrs. per section.
 










languages: English
duration: 1h 0m
fee: 600US$  (6000lp)
payment: at booking
delivery method: live online

Quick Help




United States


David Boyd



description of :
Experience

Dec 2009 to Present Instructor
Remington College Baton Rouge, LA
Prepares lesson plans, syllabi. Instructs and evaluates students with management approved materials.
Tracks students (Attendance and Grades.) Controls attrition. Participates in Graduation. Keeps abreast of technological changes. Attends faculty/staff meetings or in-service meetings. Conduit of information between management and students. Coordinates and seeks approval for field trips and guest speakers. Implements and adheres to all school policies. Specific courses taught: E-mail systems focusing on Microsoft Exchange Server 2003, Microsoft Windows 7, Database systems focusing on Microsoft SQL Server 2005, and Linux Support focusing on Fedora and Knoppix, and Network+ Exam Prep.

 
Teacher's qualifications:
David C. Boyd

2525 O’Neal Lane, # 1002 Baton Rouge, LA. 70816 Home: (225) 275-8708 Cell: (225) 302-4040
drummer_dave_99@yahoo.com

Objective

Seeking a position utilizing my skills and experience to enhance the overall productivity of the company.

Summary

Results oriented professional with several years of experience as a computer systems engineer, network engineer, and network administrator in various industries. Strong background in troubleshooting problems on computer networks. Conscientious, motivated, energetic, good people skills. Expertise include: Novell, Microsoft networks, IT security. Extensive experience with Microsoft Windows Server 2003, Novell NetWare 3/4/5, Windows 2000 / XP./ Vista / 7.

Experience

Dec 2009 to Present Instructor
Remington College Baton Rouge, LA
Prepares lesson plans, syllabi. Instructs and evaluates students with management approved materials.
Tracks students (Attendance and Grades.) Controls attrition. Participates in Graduation. Keeps abreast of technological changes. Attends faculty/staff meetings or in-service meetings. Conduit of information between management and students. Coordinates and seeks approval for field trips and guest speakers. Implements and adheres to all school policies. Specific courses taught: E-mail systems focusing on Microsoft Exchange Server 2003, Microsoft Windows 7, Database systems focusing on Microsoft SQL Server 2005, and Linux Support focusing on Fedora and Knoppix, and Network+ Exam Prep.

July 2009 to Dec 2009 IT Tech Support Specialist 3
Louisiana Department of Revenue Baton Rouge, LA
Conducted installation, maintenance, and administration of complex software/hardware that had department-wide impact in systems software/hardware, database software, or network software/hardware for (LAN/WAN/enterprise) system support; performing as consultant and advisor on particular areas of software/hardware, interfacing with vendors in problem resolution, and optimization; assisted in evaluation and recommendation of software and/or hardware. VMWare configuration of Windows Server 2003 and Microsoft SQL Server 2005 virtual servers and Windows Clustering. Set up and configuration of physical Windows Server2003 servers and Windows XP desktops.

Jan 2009 to July 2009 Contract Network Administrator / Network Engineer
Ciber, Inc. Baton Rouge, LA
Latest project assignment – (January – June, 2009) Contract Network Administrator / Network Engineer tasked to assist in the completion of the State of Louisiana Department of Health and Hospitals e-mail migration. To facilitate a smooth transition from Novell GroupWise to Microsoft Outlook for more than 10,000 users, my responsibilities included utilizing Novell Console One to verify user context and information, create and change Novell and GroupWise passwords, setting rules in GroupWise accounts, using Active Directory tools to create users, create and change AD passwords, verify user context and information, add computers to respective OU’s so that applications could be pushed to them via SMS, logging into a Microsoft Exchange 2005 Mail Server to create users and mailboxes, verify user and mailbox information, and to link users to mailboxes. Also provide technical support from headquarters office to team leaders and level one technicians in the field in all regions during the migration process. At times, acted as liaison between contract personnel and State of Louisiana Department of Health and Hospitals staff and Louisiana Department of Administration personnel.



Aug 2002 to Jan 2009 Consultant / Network Administrator / Network Engineer
Self Employed Baton Rouge, LA / Gulf Breeze, FL
Provided leadership and team support to various IT projects throughout Florida, Alabama, and Louisiana.
Projects included Domain, Active Directory, Desktop, and e-mail migrations, VOIP conversion, installation, decommissioning, and relocation of various network (Microsoft and Novell), telephone (analog and digital), and computer (desktops, laptops, servers, printers, etc.) equipment. Other projects included upgrades of memory, hard disk drives, operating systems and BIOS flashing. Imaging procedures utilizing GHOST software involved in many projects. Experience in installation of pre-configured Cisco routers and switches. Wireless projects including installation of Wireless Access Points and configuration of multiple wireless devices (PC’s laptops, thin clients, etc.) Anti-virus software installation and configuration using Symantec and McAfee. Extensive experience in Desktop support of Servers, workstations, and printers. Onsite and remote support using DameWare, VNC, Console One, Remote Desktop, etc. Application support with experience in Microsoft Office Suite. Experience with network and computer security issues including password resets, user and group rights and privileges, operating systems and application security patches. Network Operating System experience with Microsoft Windows 2000 Server, 2003 Server, Active Directory, Terminal Services, and Novell e-Directory. Desktop Operating System experience with Microsoft Windows 9X / 2K / XP. Vista. Clients included Louisiana Department of Social Services, Wachovia Bank, Dell, U.S. Department of the Interior, FEMA, U.S. Department of Homeland Security, HP, U.S. Department of Labor, and U.S. Department of Veterans Affairs. Dedication, excellent time and resource management, attention to detail, focus on user support, and network technical support skills assisted in the successful completion of such projects.

October 1996 to August 2002 Computer Systems Engineer
CCS Technology Solutions, Inc. / MicroAge Baton Rouge, LA.
Outsourced to Bank One and Union Planters Bank. Assist customers with set-up, installation, administration and troubleshooting of LAN/WAN systems. Duties included finding solutions to all problems on the network; ie; e-mail, (internet/intranet), Ethernet infrastructure, login and password, printing access time and server response time for Novell and Microsoft Windows NT servers. Help Desk experience. Involved in installation of networks at 25 locations throughout Louisiana for a financial institution. Built 25 HP NetServers with Novell NetWare 4 , installed Cisco routers at all locations, HP Hubs, CSU/DSU’s, 50 HP 4000 Laser Printers, 90 HP Vectra PC’s and coordinated delivery of hardware with branch managers, telco personnel and vendor reps. Completion of project of setting up a modernized LAN/WAN shop was done with minimum amount of downtime.

1992-1996 --- Service Manager, Sivad, Inc. Baton Rouge, LA
1988-1992 --- Owner, Crystal Data Computer Company Baton Rouge, LA
1984-1988 --- Field Service, Texas Troubleshooters, Inc. Dallas, TX & Houston, TX
1980-1984 --- Customer Service Rep., Decision Data, Inc. Tulsa, OK
1979-1980 --- Field Service Tech., Computer Consoles, Inc. Rochester, NY & Birmingham, AL
1978-1979 --- Computer Tape Librarian, Dept. of the Army Frankfurt, Germany

Education Certifications

U.S. Army Signal Corps School, Ft. Gordon, GA Novell, CNE 1999, 2002 / MCNE 2003
Certificate, Communications Security, March 1976
Microsoft MCP 2008, 2010 (XP, 7)
Saint Leo University, Saint Leo, FL
Associate of Arts Degree in Liberal Arts, August 2007 CompTIA A+ 2008 / Network+ 2009
IT Project+ 2003/Security+ 2008
Western Governors University, Salt Lake City, UT
Bachelor of Science Degree in Information Technology, HP A.I.S 2001 / A.S.E 2001
August 2009
Currently enrolled in Master Degree Program: Dell DCSE 2005, 2008
Information Security and Assurance
CIW v5 Associate 2008
References: Available on request

 
's preferred teaching style:
Post assignments and exercises online. Require students to complete and return such assignments and exercises online via e-mail, shared whiteboard, etc.
 



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