To evaluate the general well-being of individuals
The purpose of this course is to instill a healthy lifestyle which is a milestone for achieving better quality of life. Guided assessment in different areas of life, such as Relationships, Personal Development, Self Care, Family, Finances and solution choices are explored for real life application.
minimum class size:
I am available from 9 a.m.- 11 a.m. Eastern Standard Time on most days, but I attempt to reserve Sundays for family. During the week, I am online most of the time during that 9 a.m.- 11 a.m. time frame.
|| Life Management Series: Quality of Life
|| live session
||To evaluate the general well-being of individuals
|| Life Manage.Series: Quality of Life #2
|| live session
|| Life Manage.Series: Quality of Life #3
|| live session
live online and self-paced
| Dr. Willise Riche
description of :
Dr. Riche has earned her Bachelors Degree at Molloy College in New York and her Doctor of Medicine Degree at the American University of the Caribbean School of Medicine based in Montserrat, East Indies and Coral Gables, FL.
She is currently working at Shands Jacksonville as the Hospital Administrator of the facility. She also serves as Co-investigator in the neurological research and studies performed at the Neurology department and she continues to enjoy being an educator within the Shands/University of Florida system and the general community.
She has taught/facilitated for over 16 years. Her most recent and local educational commissions have been at Shands Jacksonville, the University of Phoenix, Florida Community College, Concorde Career Institute Instructor and Ultrasound Diagnostics Director of Education. She holds a seat as Chair on the Board of the Epilepsy Foundation. She is an entrepreneur and a motivational speaker and a life and career coach.
She serves as the Consultant for Marketing and Education for LiveMed, a web based continuing medical education provider for physicians.
She believes that learning is an ongoing process of which we consciously/subconsciously, willingly/unwillingly participate. Its a dynamic process, when working at its best, in which the roles of teacher and student oscillate resulting in the growth of all participants.
Home 904-635-6823 *
Outcome-oriented health care executive offering an extensive background of over 15 years in Clinical, Operations and Administration, Program Development, Drug and Device Research, Strategic Planning and Partnering, Physician and Staff Development and Community Relations. Experience includes successful business tactics and strategies, demonstrating management expertise while implementing initiatives to meet facility/company objectives and contributing to bottom line. An expert in the design and delivery of cost-effective, high-performance provider care, management of complex activities within the healthcare industry, policy and procedure formulation, implementation and analysis, liaison capacity. Exceptional leadership skills, tested and proven in diverse environments; proven ability to conceptualize solutions to a broad spectrum of management challenges; adept at setting, expecting and achieving high standards of quality
Administrative Officer, University of Florida/Shands Hospital, Jacksonville, FL 2005-Present
Administrative Officer serves as the Shands Jacksonville Medical Center (SJMC) administrative representative on the evening, night, and weekend shifts when regular hospital administrative staff is not present. The Administrative Officer is responsible for maintaining business in an orderly manner, ensuring the provision of excellent customer service, and facilitating the timely resolution of problems as they may arise. Excellent communication skills and proactive problem resolution and problem prevention are key to this role. This position is key to ensuring the provision of safe, effective, and high quality service for our customers and appropriate linkage with all members of the senior leadership team.
Position Responsibilities Style and Achievements
Maintains efficient and effective operations of the facility
Provide administrative direction for the operations
Analyzes all issues, problems, and concerns and contacts the appropriate resource for resolution as specified in the Administrator Guidelines
Demonstrates critical thinking skills and sound judgment in effectively managing situations that prevent untoward outcomes.
Ensures safety and security for the patients, visitors and staff
Uses sound judgment in referring and communicating issues to Department Management, AOC, Risk Management, and Media, as appropriate
Maintains organizational sensitivity and confidentiality when handling and sharing oral and written information about patients, employees, and other medical center activities
Follows hospital policies, procedures, and labor relations guidelines in effectively managing staff performance and non-compliance in a timely, accurate manner; communicates actions taken to the appropriate Department Head
Initiates and takes appropriate role in internal and external disaster plan(s) as per hospital policy
Represents the hospital by membership in related professional and community associations
Open the lines of communication between staff, physician, etc and the administration and encouraged and acquired but in by all parties to work as a committed team in order to keep the facility; effective liaison
Enhanced throughput resulting in improved utilization of hospital census between 94 98%
Increased customer satisfaction by properly investigating visitor and patient concern and providing appropriate resolutions
apply critical thinking skills, clinical expertise and judgment in effectively managing situations has resulted in the earned respect and confidence of the employees for the Administrative Officer
Constantly and strongly contribute to keeping levels of team performance and morale high even in times of intense pressure and extended volumes of work
Anticipates and determine allocation of staff, patient acuity, recognition and reward, etc which has proved to markedly improved staff retention.
An "idea person" that challenges traditional ways of conducting business, and is willing to take on calculated risks
Demonstrated ability to think strategically, act tactically and have the strength of character to motivate others to buy into my ideas, concepts and values
Embody the following:
o Professional Integrity understand the value of honesty, accountability and trust in a business environment.
o Charisma - Knack for captivating an audience, having a presence that commands respect and has a natural ability to hold the interest of the listener.
o Emotional self-control - anticipates challenges and overcomes those that are unanticipated.
o Emotional Intelligence - Awareness of own feelings while having empathy and understanding for those of other people - and the relationship between the two.
o Effective use of inner resources trust my gut instincts and takes the initiative to drive change.
o Flexible Communication Style - ability to assess a situation, and react to it appropriately.
Assistant Director, University of Florida/Shands Hospital, Jacksonville, FL 1999-2005
Recruited to design, implement, execute and administer a comprehensive epilepsy program for the Neuroscience Institute at Shands. Coordinated the medical programs and health services for research, rehabilitation, and community health promotion. Planned and executed comprehensive marketing strategies to successfully ignite growth, referrals and profits resulting in a patient base increase from 187 to 1200 within the first one year on program inception. At this time, chronic epilepsy care is provided to over 3000 patients; total epilepsy/seizure patient encounters is over 9000 per year. Maintain high quality and continuity of care resulted in a nomination in October 2000 by the Wellness Council of Florida for the 2001 Center of Excellence Health Care Awards. Reorganize and disseminate educational material and responsible for all hospital wide Epilepsy education and training. Promote forums, educational and promotional activities for the medical community and the public.
Spearheaded obtaining and maintaining the necessary qualification needed for full recognition from the National Epilepsy Association as a Level Four Medical/Surgical Epilepsy Center
Heading the multi-departmental standardization of the Critical Pathways for Refractive Epilepsy Pre-Surgical Evaluation and Resection
Establish and maintain an epilepsy patient database
Originate and arrange " Update in Epilepsy (and Update in Neurology) Management Lecture Series" for Continuing Medical Education Disease Management for in-house/private medical community. Secure grants in support of this academic function ranging $5,000 250,000 annually over the past 5 years
Significantly increased referral base through a variety of methods ranging from conventional marketing through building intellectual rapport
Set up and administer the Long Term Epilepsy Monitoring Unit for continuity and safety of care. Taking it from a 4 bed unit with less than 50% utilization to an 8 bed unit with a running average of 90% utilization.
Medical Coordinating Supervisor, Allen Health Care, Jamaica, NY 1986 - 1996
Assigned as a Medical Coordinator in 1986, to schedule and provide home health care for medically challenged clients. Resigned in 1989 to continue medical education abroad then returned in 1993 and promoted for supervision, coordination, and provision of quality home health care services to the public. Mediated and resolved daily conflicts. Evaluation of measurable criteria to help improve and/or formulate policies and procedures
Planned and designed a standard operating procedures manual for training incorporating three health care systems
Liaison between clients/patients and/or their family members to physicians, contract agencies, vendors and hospitals
Successfully maintained a 95 to 98% client/aid completion rate. Maintained a productive work environment. Enhanced employee and client satisfaction
Knowledge and instinct for staff development, time management and employee/colleague relations was key to supporting these accomplishments
PROFESSIONAL AFFILIATIONS & ASSOCIATIONS
Adjunct Professor, Florida Community College, Jacksonville, FL 2002-Present
Designed & delivered curriculum, devised instructional material, plan assignments and write lesson plans. Provide on-site instruction. Facilitated discussions, created a positive learning environment based on the traditional adult learning theories and methodologies. Provide academic/career counseling, skill assessment and resume writing tips to students. Mentor new faculty and facilitate training to faculty during annual faculty meetings. Primary Courses: Biology. Anatomy and Physiology
Department of Psychology Chair, University of Phoenix, Jacksonville, FL 2001-Present
Designed & delivered curriculum, devised instructional material, plan assignments and write lesson plans. Provide on-site, directive study and Flexnet (on-site & on-line combined) instruction. Facilitated discussions, created a positive learning environment based on the adult learning theories and methodologies. Primary Courses:
PRINCIPLES OF BIOLOGY
INTRODUCTION TO HEALTH AND DISEASE
HEALTH CARE MANAGEMENT STRATEGIES
LEADERSHIP AND PERFORMANCE DEVELOPMENT
LEADERSHIP AND ORGANIZATIONAL MANAGEMENT
INTRODUCTION TO PSYCHOLOGY
INTRODUCTION TO PSYCHOLOGY
PSYCHOLOGY OF PERSONALITY
HUMAN GROWTH & DEVELOPMENT
HISTORY AND SYSTEMS IN PSYCHOLOGY
BIOLOGICAL FOUNDATIONS IN PSYCHOLOGY
MOTIVATIONAL PROCESSES IN HUMAN PSYCHOLOGY
LIFE SPAN HUMAN DEVELOPMENT
LEARNING AND COGNITION
THEORIES OF PERSONALITY
PSYCHOLOGICAL TESTS AND MEASUREMENTS
ELEMENTS OF CLINICAL PSYCHOLOGY
ADVANCED ABNORMAL PSYCHOLOGY
SURVEY OF PROFESSIONAL PSYCHOLOGY
PSYCHOLOGY OF LEARNING
PARADIGMS OF HEALTH
SURVEY OF ALTERNATIVE MEDICINE
PEOPLE, SCIENCE AND THE ENVIRONMENT
PARADIGMS OF HEALTH
ENVIRONMENTAL ISSUES AND ETHICS
Board Member, Northeast FL Epilepsy Foundation, Jacksonville, FL 2001-Present
Analyzed problems, formulated options, and presented solutions offering win-win outcomes within the guidelines of the Foundation Mission. Conceptualize and brought to fruition the signature fundraiser for the Foundation. Recruited, trained, and managed a team of 65 volunteers and staff for the annual Frog Frolic for Epilepsy Fundraising drive. Conducted post-event analyses to identify strategies to improve processes for future events. Maintained an open line of communication to facilitate identifying and resolving problems quickly. Input to the development and implementation of comprehensive annual budgets, and assist in providing accurate and timely monthly reports to control budget overruns.
Director of Education, Ultrasound Diagnostics, Jacksonville, FL 1999 - 1999
Re-designed program for more efficient operation and a more accurate reflection of the skills needed for today's supporting Health Care professional. Monitored retention rate. Updated course syllabi, lesson plans, and other educational materials to support didactics for all courses. As Campus OSHA Compliance Officer was responsible for all safety inspections on campus (blood borne pathogen standards, hazardous waste, spills, fire extinguishers, first aid stations, eye & hand wash stations and protective equipment) for training new employees on safety and exposure guidelines.
Concorde Career Institute, 7960 Arlington Expressway, Suite 120, Jacksonville, Florida 32211
Medical Instructor 1997-1999
Planned and conducted formal class and laboratory lectures and clinical practicum. Course work: Anatomy & Physiology, Laboratory Techniques and Microbiology, Administrative, clinical and computer courses; Keeping of academic records; Implementation, evaluation and enforcing of school guidelines, policies and procedures; Student counseling; Organizing and administering training; Writing and delivering concise and brief reports; Listening intently and accurately; Grouping/systemizing and organizing materials and individuals. 40 hours per week Contact: Mrs. Cecilia Gibson, Assistant Dean (904 725 0525. Contacting employer is welcome.
Tummy Yummy Gourmet Ice Cream, Inc., Palm Coast, Florida
Owner/Manager 1996 1999
Extensively worked to structure and open a small storefront business; Managed the everyday business operations including sales, accounting and bookkeeping, payroll, inventory, marketing and promotion; Budget planning; Completing projects within budget; Reinventing the image of the company for public acceptance. Redesigned and created new menu items and services for the general public; Actively participating in community support and sponsorship of school programs, nursing homes, churches, and nonprofit organizations; Fund-raising.
Allen Health Care, 175-20 Hillside Ave, Jamaica, New York
Medical Coordinating Supervisor 1987 1989 and 1994 - 1996
Responsible for the supervision, coordination, and provision of quality home health care services to the
public; Recruited, interviewed, trained, and supervised newly appointed personnel; provided counseling
services to create resourceful solutions to maintaining the continuity of care to clients/patients; Maintained
medical records of clients; Arbitrated, mediated and resolved daily conflicts; evaluation of measurable
criteria to help improve and/or formulate policies and procedures; played the role of liaison between
clients/patients and/or their family members to physicians, contract agencies, vendors and hospitals. 40
hours per week. Contact: Ross , Director 718 657 2966. Contacting employer is welcome.
Executive Fellowship Program 2006
University of Florida/Shands Jacksonville, FL
Strategic Planning, Finance, Project Management, Leaders as Mentors, Politics in Healthcare, Labor Relations, Public Health Law and Topics and executive level projects.
Doctorate, Medicine, 1996
American University of the Caribbean School of Medicine, Coral Gables, FL
Bachelor of Science, 1986
Molloy College, Rockville Center, NY
Major: Biology Minor: Chemistry
"Antiepileptic Drugs: An Overview." Emedicine. emedicine.com, June 2002. Presents an overview of the management of epilepsy using traditional and newer antiepileptic medication.
Rapid Regulatory Compliance: Non-clinical I:Corporate Compliance, Sexual Harassment, Patient Rights, Confidentiality, HIPAA 2/05/2008
Rapid Regulatory Compliance: Non-clinical II:General Safety, Fire Safety, Electrical Safety, Ergonomics, Back Safety,Hazard Communication, Security & Workplace Violence, Reporting Incidents, Emergency Preparedness, Infection Control 2/05/2008
Restraint & Seclusion Training for Clinical Personnel 10/30/2007
Baker Act Training for Clinical Personnel 10/25/2007
Abuse and Neglect 1/21/2007
Facility Mandatory Education 8/11/2006
Development Planning 7/26/2006
Directed Study Facilitation Training 1/6/1999
Established operational policies and procedures and developed academic objectives. Identify, screen and recruit candidates within the inclusion guidelines. Completed and submitted operating budget for approval, controlled expenditures, and maintained financial reports and records. Grant writing. Acquire NIH and WERB compliance and approval. Currently participating in the following trials of which are in various stages:
Co-Principle Investigator, University of Florida/Shands, Jacksonville, FL 5/2004 Present
LAM40124 An Assessment of Behavioral Changes Associated with Lamotrigine and Levetiracetam in patients with Epilepsy (Ramon Bautista, MD, Principle Investigator, Willise Riche', MD, Co - Principle Investigator), GlaxoSmithKline, $37,500.
Co-Principle Investigator, University of Florida/Shands, Jacksonville, FL 3/2004 Present
LAM40012 Double-Blind Randomized Trial of Cognitive Effects of Lamictal Versus Topamax in Epilepsy,
(Juan Ochoa, MD, Principle Investigator, Willise Riche', MD, Co - Principle Investigator), GlaxoSmithKline, $20,800.
Co-Principle Investigator, University of Florida/Shands, Jacksonville, FL 3/2002 Present
LAM40013 A Multi-center, Open Label Conversion of Valpoate Mono-therapy to Lamotrigine Mono-therapy in Patients with Epilepsy
(Juan Ochoa, MD, Principle Investigator, Willise Riche', MD, Co - Principle Investigator), GlaxoSmithKline, $51,000.
Co-Principle Investigator, University of Florida/Shands, Jacksonville, FL 2/2003 8/2004
Carbatrol 433.401 Multi-center, Open Level, Phase IV Study to Assess the Tolerability, Safety and Effectiveness of Switching from Carbamazepine Immediate Release Capsules in Epilepsy Subjects within a Community Based Population
(Ramon Bautista, MD, Principle Investigator, Willise Riche', MD, Co - Principle Investigator), Ortho McNeil, $12,000.
Co-Principle Investigator, University of Florida/Shands, Jacksonville, FL 7/2002 Present
Deans Fund Grant Award Early Treatment with Levetiracetam for Prevention of Developing Post-Traumatic Seizures.
(Juan Ochoa, MD, Principle Investigator, Willise Riche', MD, Co - Principle Investigator), UCB Pharma, $21,500.
Co-Principle Investigator, University of Florida/Shands, Jacksonville, FL 2000 - Present
CTR1476 US01 "Safety and Therapeutic Effect of Oxcarbazepine in Patients with Partial Seizures"
(Juan Ochoa, MD, Principle Investigator, Willise Riche', MD, Co - Principle Investigator), Novartis, $8,000.
Co-Principle Investigator, University of Florida/Shands, Jacksonville, FL 2/2002 12/2004
IXL-201-14-189 A Phase II Trial Evaluating the Efficacy and Safety in Treating Refractory Seizures
(John DeCerce, MD, PI, Willise Riche', MD, Co - Principle Investigator), IVAX, $189,000.
Co-Principle Investigator, University of Florida/Shands, Jacksonville, FL 3/2003 - Present
LAM40017 Multicenter, Open-Label Pilot Study of Lamotrigine as Adjunctive Therapy and Monotherapy in Patients with Epilepsy and Comorbid Depressive Symptoms
(Juan Ochoa, MD, Principle Investigator, Willise Riche', MD, Co - Principle Investigator). GlaxoSmithKline, $79,125.
's preferred teaching style:
Dr. Riche believes that learning is an ongoing process of which we consciously/subconsciously, willingly/unwillingly participate. Its a dynamic process, when working at its best, in which the roles of teacher and student oscillate resulting in the growth of all participants.