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Achieving success in Business Subjects

tutoring & advice


 with Sheryl Thompson






short description:
Understanding the concepts of the business areas and being able to relate to them in the corporate environment
 
long description:
The knowledge asset entails an understanding of the relevant concepts in Principles of Accounts, Principles of Business and Office Administration.

Moreso, a detailed relation of the concepts and the corporate environment are realised through appropriate examples.

Assistance in assignments and essays are offered.
 
level of difficulty:
all welcome
 
minimum class size:
1
 
availability:
Afternoons weekdays, Anytime on weekends
 
fee comments:
n.a.
 
 session structure




title:


type:

description:


duration:


Achieving success in Business Subjects

live session

Understanding the concepts of the business areas and being able to relate to them in the corporate environment


1h 0m














languages: English
fee: 50US$  (500lp)
payment: at booking
delivery method: live online and self-paced

Quick Help




Jamaica


Sheryl Thompson



description of :
I am currently a MBA student, a trained teacher and a banker by profession in Jamaica. I sought to teach as I enjoy imparting knowledge to others and receive gratification upon their understanding.
 
Teacher's qualifications:
___________________________________
SHERYL THOMPSON
1549 Tirril Crescent ▪ Cumberland ▪ Gregory Park P.O. St. Catherine
T: 876.885.7029 (c), 876.631.2512 (h) E: thompson.sheryl@gmail.com


PROFILE-
Focused, self-motivated professional with high standards of performance and a keen desire to make a positive contribution in the workplace. Trained teacher and 1st year MBA candidate possessing 7 years cumulative work experience in accounting and banking environments. Capable of working well independently or in teams to make sound business decisions. Comfortable exercising appropriate level of authority commensurate with responsibility.

CORE COMPETENCIES
Innovation Business Development Customer Engagement
Productivity Improvement Relationship Management Team Building

Proficient knowledge of personal computers and associated software applications inclusive of Microsoft Word, Excel, PowerPoint and internet navigation. Above-par verbal, written communication and customer service skills.


PROFESSIONAL EXPERIENCE

The Bank of Nova Scotia, Kingston, JA November 2008 & June- July 2009
Acting Senior Personal Banking Assistant
Provide supervisory leadership for team of seven charged with managing and servicing a large portfolio of mature and emerging client relationships. Analyze customer needs in order to cross-sell a wide variety of Bank services and develop new business through referrals and existing clients. Act as the primary contact person who resolves operational issues as they arise and proactively execute the concepts developed by the Branch Manager with minimal supervision.
Major Achievements:
• Realized 102% of new business referral target
• Achieved 98% success rate in solving queries on customers’ savings, current, credit card, and Scotia Plan loan accounts not exceeding three days
• Organized and implemented team members’ Ultimate Achiever Challenge
• Increased turnaround times for replacing lost/stolen debit and credit cards
• Nominated leadership resource champion for the branch






The Bank of Nova Scotia, Kingston, JA Oct 2007 – Present
Personal Banking Assistant
Responsible for daily interaction with above average net worth customers in a fast-paced branch. Prepared accurate bank statements, reference and anti-corruption letters for customers. Opened personal and business savings and current accounts.
Major Achievements:
• Gained extensive knowledge of Anti-Money Laundering measures
• Nominated best service representative for the first financial quarter 2008-2009
• Awarded with a certificate of recognition for being the PAC – Automatic Savings Plan Champion
• Launched ScotiaOnline upgrade
• Spearheaded new business initiatives that expanded portfolio by 70%.
• Member of the Self Service Banking Team with responsibility to design brochure
for Self Service Banking brochure
The Bank of Nova Scotia, Kingston, JA May 2006 – Oct 2007
Teller
Provided prompt, efficient and accurate service, in processing, savings, current, certificate accounts, cheque cashing, and other miscellaneous transactions for bank customers. Prepared American Express and Cash Advance Payments.
Major Achievements:
• Established excellent balancing record of team cash
• Promoted to back up Team Leader within six months of employment

The Jamaica Observer, Kingston, JA April 2000 – May 2006
Accounting Clerk
Responsible for performing a variety of duties ranging from inputting, updating and tracking advertising clients’ accounts to posting to general ledger, billing, reconciliations and preparing audit schedules. Acted as Relief Cashier and Customer Relationship Officer.
Major Achievement:
• Inherited a high accounts receivables portfolio and managed to reduce it by at least 90%


EDUCATION
Masters in Business Administration (MBA), Pursuing with University of Leicester Distance Learning Programme, Projected completion: August 2011
Diploma in Education specializing in Business Education, Mico Teaching College, April 2008
BSc. in Management Studies (Major), Human Resource Management and Literatures in English (Minor) with Honours, University of the West Indies, July 2005

ADDITIONAL TRAINING/CERTIFICATIONS
• Certificate in Basic Supervisory Management, Bank of Nova Scotia, September 2009
• Certificate in Creating Exceptional Customer Experiences, Bank of Nova Scotia Jamaica, December 2008
• Certificate in Marketing and Sales (Distinction), The University of The West Indies School of Continuing Studies, July 2006



AFFILIATIONS/MEMBERSHIPS
Member of the Holy Childhood High School (H.C.H.S.) Alumnae Association
Member of Scotiabank’s Volunteer Programme

REFERENCES AVAIALBE UPON REQUEST


 
's preferred teaching style:
Interactive using open-ended questioning, small group discussions and real life examples to aid understanding
 



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